Wednesday, August 28, 2019
Comparison Matrix Essay Example | Topics and Well Written Essays - 750 words
Comparison Matrix - Essay Example This is a pertinent question in investigating the role of an organizationââ¬â¢s structure on transformational leadership. This is because complexity in an organizationââ¬â¢s structure lowers the chances of practicing transformation leadership. On the other hand, Emery and Barker enquires into the impact of transformational and transactional leadership on employee attitude. This is crucial because that impact translates into how employees attend customers and goes a long way to determining customer satisfaction. Hillen, Hanneke, Haes and Smets deviates from the previous two groups of authors by probing into the perception of physicians on patients trust. This probe brings in a dimension of the impact of customersââ¬â¢ (patients) perception on the success of the service received (cancer treatment). Wright and Pandeyââ¬â¢s sample of 1,322 high-level public administrators working in municipalities with more than 50,000 residents was a proportionate sample. Picking these administrators from municipalities with such populations was particularly effective because the many residents would provide varied responses hence giving the researchers more materials to gauge the administratorsââ¬â¢ leadership behaviors. High-level administrators were a good group to work with because they reflect the leadership practices of those in public sectors. Emery and Barker used a sample of 124 respondents, 77 of whom were branch managers from 3 regional banking organizations and the rest 47 were store managers from one national food chain. Sampling from two service industries is Emery and Bakersââ¬â¢ added advantage with their sample more so because they are not related and can therefore provide different dimensions to their topic. Regional leadership is an upgraded version of the one at the national level. There are ample chances of capturing elements of leadership prevalent in both banking and food industries, and at different levels of leadership. Hillen,
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.